Server Centric Consulting Builds Specialized Business Offerings Using Citrix GoToAssist
Wednesday, February 16, 2005
Citrix Online Managed Services Demonstrated at "Geek Day" in St. Louis, Missouri
SANTA BARBARA, CA - Citrix Online, a division of Citrix Systems, Inc., (Nasdaq: CTXS), is seeing a growing trend: Solution providers, value-added resellers and IT consulting firms are creating new revenue opportunities for themselves by deploying and recommending Citrix Online managed services for remote desktop access, technical support and collaboration.
Server Centric Consulting is one such firm that is building a business around Citrix Online's industry-leading remote support solution, Citrix® GoToAssist™. The consulting firm focuses on server-based delivery of applications through secure remote access, and frequently recommends Citrix Online's managed services. "We act as a trusted advisor and key influencer to our clients, and we help them see how Citrix Online products can be used in their business," said Jeanne Shotton, co-founder of Server Centric Consulting, an engineering consulting firm headquartered in St. Louis, Missouri. "Citrix Online is our strongest partner for new technologies and innovations. Its products provide us the opportunity to expand our business line."
"Remote support is becoming increasingly important to companies seeking competitive advantage," said Mike Mansbach, vice president of enterprise marketing at Citrix Online. "With Citrix GoToAssist, solution providers can continue to grow their service revenue while helping their clients solve specific business problems."
Citrix GoToAssist Used In-House to Speed Support and Reduce Travel
Server Centric Consulting uses Citrix GoToAssist in-house to provide faster problem resolution to clients. "We embraced Citrix Online products immediately for our client base and inside our own business," said Shotton. With Citrix GoToAssist, engineers can remotely and securely resolve issues using powerful permission-based diagnostic and troubleshooting tools. If necessary, an engineer can, with permission, securely share a client's desktop or server to gather information, further diagnose the issue, and fix the problem immediately. "With Citrix GoToAssist we can give our clients immediate attention and avoid expensive onsite visits. Many of our clients are so positive about Citrix GoToAssist they buy it themselves."
Citrix GoToAssist is a managed service that provides companies with secure, highly-scalable and reliable connectivity to desktop applications, including non-Web-enabled legacy applications. No investment in hardware or software is required, eliminating costly deployment expenses and implementation time. Citrix GoToAssist incorporates strong security and complete data privacy with 128-bit, end-to-end Advanced Encryption Standard (AES) data encryption as standard protection for all sessions. The service uses TruSecure-certified infrastructure and enables compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the Gramm-Leach-Bliley Act (GLBA).
Citrix Online Products Featured at Geek Day 2005
Citrix GoToAssist will be featured at Geek Day 2005, a technical showcase featuring the newest and most advanced data deployment products for business. The daylong event, sponsored by Server Centric Consulting, takes place February 16, 2005 in St. Louis, Missouri. The event features a hands-on lab and presentations from industry experts. "Attendees will have access to fully functioning products in our Geek Lab. Geek Day is our opportunity to showcase Citrix Online's suite of managed services," said Shotton.
For sales enquiries and more information about award-winning Citrix GoToAssist, visit http://www.gotoassist.com or call (800) 549-8541.
For more information about Geek Day, visit Server Centric Consulting at www.servercentric.com.
About Server Centric Consulting
Server Centric Consulting is a highly focused I.T. consulting firm headquartered in St. Louis, MO. Server Centric is focused on the access of, the virtualization of, and the optimization of information and business systems, through the use of server-based technologies.
About Citrix Online
Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), offers the leading Web-based access, support, and collaboration software and services. The division offers Citrix® GoToMyPC®, the easiest-to-use solution for remote, secure, and managed desktop PC access over the Web; Citrix® GoToAssist™, the industry-leading remote support solution; and Citrix® GoToMeeting™, the easiest, most secure and cost-effective solution for conducting online meetings. Citrix Online products are used by more than 10,000 companies worldwide, including Verizon Online, Siemens, Cablevision and Microsoft Business Solutions. The division is based in Santa Barbara, California, and is on the Web at www.gotomypc.com, www.gotoassist.com, www.gotomeeting.com and www.citrix.com.