Speakeasy Channel Program Cites Record Growth with Expansion of Revenue-Generating Opportunities for Partners
Wednesday, February 28, 2007
Seattle, WA — Speakeasy (www.speakeasy.net), one of the nation's largest independent providers of broadband communication services, has significantly expanded its master agent and consultant programs and initiated a series of revenue-enhancing elements for the channel sector. As a result, Speakeasy's channel participation has doubled in size in the past year and is projected to account for 40 percent of the company's revenue by the end of 2007. "Speakeasy has demonstrated great dedication to building a Master Agent program and that says a lot to us," notes Vince Bradley, President and CEO of World Telecom Group.
Speakeasy recognizes that channel partners seek quality services, reliable customer support and a variety of opportunities that can generate income in terms of commission, sales, installation and monthly administration fees. Clinic IT, a New York-based consulting firm, estimates that for every $1,000 they sell in Speakeasy voice and data services, they recognize four-to-five times that amount in implementation income stemming from preparing networks and equipment, training employees and making ongoing modifications. "Speakeasy has always displayed a higher level of technical competence than other providers. The VoIP service is reliable, and we've been very happy with the level of support and response. The price is attractive, the solution is scalable, and our clients are pleased with the feature set," says Karl Nelson, Principal, Clinic IT.
The company's VoIP certification has also received high marks. "Speakeasy's free business VoIP training is a real differentiator. Many of our agents attended this fall, and they don't do something just because you ask them to," adds Bradley of World Telecom Group. Partners also rely on Speakeasy's network and service reliability and its stellar customer support, which receives a 95 percent positive ranking by subscribers. Another Speakeasy attribute is the benefit of 1:1 assistance for partners from Dedicated Partner Sales Managers as well as Dedicated Business Account Managers for customers.
Recent additions to Speakeasy's suite of channel services include:
- VoIP Training and Certification
Certified VoIP Partners are trained experts in Speakeasy VoIP sales and installation and more than 50% of active partners have been Speakeasy VoIP certified. This program allows trained partners to deliver market-leading telecommunications services to their small business clients while generating revenues for their own firms. Speakeasy's two day training sessions are free and run throughout the year in Seattle, San Francisco, Los Angeles, Chicago, New York and Washington D.C.
- New Partner Portal
Provides instant access to administration tools and detailed sales and support information.
- Online Order Tool
Allows partners to qualify customer addresses for Speakeasy broadband services and implement customer orders. Since its launch, 30% of Speakeasy orders are completed using this online tool.
- Webinar Program
Free presentations to all Speakeasy Partners and potential Partners covering VoIP overviews and partner orientation.
- Partner Orientation
Presentation ideal for new and existing Speakeasy Partners interested in learning more about the Partner program, placing orders, current promotions, commissions, and more.
About Speakeasy
Speakeasy, one of the nation's largest independent broadband services providers is focused on meeting the voice, data, and IT needs of smaller businesses. Speakeasy manages its own private fiber-optic national network, ensuring fast connections, low latency, and an unparalleled degree of security and protection from the public Internet. Speakeasy offers a full range of innovative services, including Voice over IP (VoIP), Managed Hosting and Colocation, OneLink™ dedicated DSL, Business Class T1 and multiple business-grade connectivity options. Customers rave about the personalized and highly competent support they receive from Speakeasy's Seattle-based customer service team. Speakeasy's services are available in most metropolitan areas within the 48 contiguous United States. Those interested in Speakeasy can visit http://www.speakeasy.net or call 800.556.5829.